AUDIENCE & CRM

An event CRM built from every ticket you sell

Every buyer, every order, every show, in one place you own. Search any fan in seconds, see what they bought, and reach them again without a marketplace standing between you.

Trusted by venues, festivals, and promoters across the country
J19 logo
Love and Exile Nashville logo
Charles Bender Performing Arts Center logo
The Office Nashville logo
County Line Music Festival logo
Coach's Corner logo
Lincoln Jamboree logo
J19 logo
Love and Exile Nashville logo
Charles Bender Performing Arts Center logo
The Office Nashville logo
County Line Music Festival logo
Coach's Corner logo
Lincoln Jamboree logo

Your audience, finally in one place

Marketplace platforms treat your buyers as their users. Seatfun treats them as yours. Here is what that looks like day to day.

Find any fan by name, email, order, or ticket number

A customer calls the box office five minutes before doors. Type part of their name and you have the order, the seats, and the tickets on screen before they finish the sentence. Resend tickets or the confirmation email in one click, no digging through inboxes or exports.

Purchase history across every event, not just this one

See everything a buyer has done with you: which shows, which seats, which add-ons, how they paid. Filter by event or look across the whole season. That is the difference between a list of orders and an actual relationship.

Audience data you own and nobody cross-promotes

We never market other organizers' events to your buyers. Not in the confirmation email, not on the ticket, not the week after. Your audience stays your audience, and the data behind it is yours to use with event marketing, not a lead source for someone else.

Your box office, in your pocket

Editing an event in the Seatfun mobile app
Create & manage events
Create, edit, and manage events directly from your phone.
Seatfun mobile app with event overview open
Check-in attendees
Use the Seatfun mobile app to scan tickets fast and reliably.
Selling a ticket at the door with Apple Tap to Pay in the Seatfun app
Sell tickets at the door
Sell tickets on the spot with Tap to Pay built into the app.
We built Seatfun so you can run the entire show from your pocket. Create events, scan tickets, and sell at the door with Tap to Pay.
Daniel and Josh, co-founders of Seatfun
Daniel & Josh
Co-founders of Seatfun

See why venues are making the switch

J19 logo
Love and Exile Nashville logo
Charles Bender Performing Arts Center logo
The Office Nashville logo
County Line Music Festival logo
Coach's Corner logo
Lincoln Jamboree logo
J19 logo
Love and Exile Nashville logo
Charles Bender Performing Arts Center logo
The Office Nashville logo
County Line Music Festival logo
Coach's Corner logo
Lincoln Jamboree logo
The Office Nashville events on Seatfun
The Office Nashville logo
Seatfun has been nothing short of exceptional. We recently switched our ticketing platform for The Office Nashville over to Seatfun. Believe me when I say we’ve tried them all. Their team went above and beyond building a full website for us. They did it with speed, clarity, and a genuine care for our brand. We look forward to the growth of Seatfun. They’ve become actual partners and didnt/ haven’t treated us like “another account”. We opted for Seatfun because they’re right there on the other line within minutes to answer our questions. Communication is fast, and personal. This is a company that shows up for you. More like SeatFAM."
Sierra G., Partner at The Office Nashville
Charles Bender Performing Arts Center events on Seatfun
Charles Bender Performing Arts Center logo
"Seatfun has been an exceptional  partner for ticketing and marketing at the Charles Bender Performing Arts Center. The platform is intuitive, their marketing support is effective, and their team is consistently responsive and proactive. As a venue director, I truly appreciate their professionalism and commitment to helping our events succeed."
Jennifer W., Venue Director at Charles Bender Performing Arts Center
County Line Music Festival events on Seatfun
County Line Music Festival logo
"Teaming up with Seatfun has completely transformed our event, enabling seamless transactions and an unparalleled customer experience for our loyal festival attendees. In addition to the company’s approach to ticketing, Seatfun’s staff is personable and brings years of experience to the event space.”
Will T. Festival Director at County Line Music Festival
Coach's Corner events on Seatfun
Coach's Corner logo
"We promoted live music for over 20 years and used Eventbrite since 2012, but when issues came up, it was nearly impossible to reach a real person. At one point, $20,000 in deposits were held without clear communication, and it took weeks to get answers. Since switching to Seatfun, we’ve had immediate support, daily access to our ticket revenue, and a true partner focused on improving our operations, not just selling tickets. We launched 25 shows for 2026 at once, sold reserved tables and seats, and started generating income months in advance to help cover artist deposits. Most importantly, Seatfun doesn’t promote competitor events to our attendees!”
John H., Owner at Coach's Corner

Legacy ticketing vs. Seatfun

Where your customer data lives says everything about who the platform works for.

The old way
👎

Your buyers get marketed other venues' shows the moment they check out

👎

Customer data is buried behind exports, reports, and support tickets

👎

Finding one order means searching three systems and an inbox

With Seatfun
✅

Your audience is yours. We never cross-promote, ever

✅

Every buyer, order, and ticket in one searchable dashboard

✅

Name, email, order, or ticket number finds anyone in seconds

FAQs

Common questions about audience data and CRM in Seatfun

What is an event CRM?
Do I own my customer data on Seatfun?
Does Seatfun cross-promote other events to my buyers?
How do I find a specific customer or order?
Can I see a customer's history across multiple events?
Can I export my audience data?
Does the CRM include box office and door sales?
Can my team access customer data?
Does Seatfun work with my email or marketing tools?
Is Seatfun's CRM only for small venues?