TEAM & PERMISSIONS

Team roles and permissions that match how a venue actually runs

Give your GM everything, your box office what they sell, and tonight's door crew a scanner and nothing else. Add people in seconds, pull access the moment the show ends, and never share a password again.

Trusted by venues, festivals, and promoters across the country
J19 logo
Love and Exile Nashville logo
Charles Bender Performing Arts Center logo
The Office Nashville logo
County Line Music Festival logo
Coach's Corner logo
Lincoln Jamboree logo
J19 logo
Love and Exile Nashville logo
Charles Bender Performing Arts Center logo
The Office Nashville logo
County Line Music Festival logo
Coach's Corner logo
Lincoln Jamboree logo

The right access for every person on show night

A promoter, a bookkeeper, a bartender scanning the side door, and the owner on vacation all need something different from your ticketing. Here is how Seatfun handles that.

Admin, staff, and scanner roles out of the box

Invite a team member by email and pick a role. Admins see and change everything. Staff run the box office, look up orders, and resend tickets without touching payouts or settings. Scanners open the app and see one thing: the scan screen. No training session required, because nobody sees a button they should not press.

Add door staff for one night without creating an account

Volunteers and temp crew come and go. Generate a scanner link, text it over, and they are checking tickets a minute later with no login and no seat on your bill. When the night is over, revoke the link. Your account stays clean and your permissions stay honest.

Share the numbers without sharing the keys

Agents, managers, and partners want ticket counts, not your dashboard. Send them a password-protected live count link for their event and they see sales update in real time, while customer data, revenue, and settings stay with you. It replaces the nightly count email, and it cannot leak anything you did not choose to share.

Your box office, in your pocket

Editing an event in the Seatfun mobile app
Create & manage events
Create, edit, and manage events directly from your phone.
Seatfun mobile app with event overview open
Check-in attendees
Use the Seatfun mobile app to scan tickets fast and reliably.
Selling a ticket at the door with Apple Tap to Pay in the Seatfun app
Sell tickets at the door
Sell tickets on the spot with Tap to Pay built into the app.
We built Seatfun so you can run the entire show from your pocket. Create events, scan tickets, and sell at the door with Tap to Pay.
Daniel and Josh, co-founders of Seatfun
Daniel & Josh
Co-founders of Seatfun

See why venues are making the switch

J19 logo
Love and Exile Nashville logo
Charles Bender Performing Arts Center logo
The Office Nashville logo
County Line Music Festival logo
Coach's Corner logo
Lincoln Jamboree logo
J19 logo
Love and Exile Nashville logo
Charles Bender Performing Arts Center logo
The Office Nashville logo
County Line Music Festival logo
Coach's Corner logo
Lincoln Jamboree logo
The Office Nashville events on Seatfun
The Office Nashville logo
Seatfun has been nothing short of exceptional. We recently switched our ticketing platform for The Office Nashville over to Seatfun. Believe me when I say we’ve tried them all. Their team went above and beyond building a full website for us. They did it with speed, clarity, and a genuine care for our brand. We look forward to the growth of Seatfun. They’ve become actual partners and didnt/ haven’t treated us like “another account”. We opted for Seatfun because they’re right there on the other line within minutes to answer our questions. Communication is fast, and personal. This is a company that shows up for you. More like SeatFAM."
Sierra G., Partner at The Office Nashville
Charles Bender Performing Arts Center events on Seatfun
Charles Bender Performing Arts Center logo
"Seatfun has been an exceptional  partner for ticketing and marketing at the Charles Bender Performing Arts Center. The platform is intuitive, their marketing support is effective, and their team is consistently responsive and proactive. As a venue director, I truly appreciate their professionalism and commitment to helping our events succeed."
Jennifer W., Venue Director at Charles Bender Performing Arts Center
County Line Music Festival events on Seatfun
County Line Music Festival logo
"Teaming up with Seatfun has completely transformed our event, enabling seamless transactions and an unparalleled customer experience for our loyal festival attendees. In addition to the company’s approach to ticketing, Seatfun’s staff is personable and brings years of experience to the event space.”
Will T. Festival Director at County Line Music Festival
Coach's Corner events on Seatfun
Coach's Corner logo
"We promoted live music for over 20 years and used Eventbrite since 2012, but when issues came up, it was nearly impossible to reach a real person. At one point, $20,000 in deposits were held without clear communication, and it took weeks to get answers. Since switching to Seatfun, we’ve had immediate support, daily access to our ticket revenue, and a true partner focused on improving our operations, not just selling tickets. We launched 25 shows for 2026 at once, sold reserved tables and seats, and started generating income months in advance to help cover artist deposits. Most importantly, Seatfun doesn’t promote competitor events to our attendees!”
John H., Owner at Coach's Corner

Legacy ticketing vs. Seatfun

Most platforms treat your team as an afterthought or a line item. We treat it as part of the product.

The old way
👎

One shared login taped to the box office monitor

👎

Every extra user is another seat on the invoice

👎

The promoter gets a nightly email, or full access to everything

With Seatfun
✅

A role for every person and a login for each of them

✅

Add the whole crew with no per-seat pricing

✅

Partners get a live count link and nothing else

FAQs

Common questions about team roles and permissions in Seatfun

What are team roles and permissions in ticketing software?
What roles does Seatfun offer?
How many team members can I add?
Can I give someone scanning access without creating an account?
How do I remove someone's access?
Can a promoter or agent see ticket counts without logging in?
Can staff see payouts or change bank details?
Do permissions apply to the mobile app too?
Can one person have different roles for different events?
Is Seatfun's team management only for small venues?